Categories: Collaboration Tools > Collaboration, Service & Support > Collaboration, Chat & Email, Integration & Data Management > Application Integration
App by iLinc Communications 6/25/2009
Launch and manage web meetings, help desk sessions and online events from your Salesforce CRM. Solve your webinar and sales demo lead tracking woes by automatically capturing new online event attendees as leads and storing participant activity history.
5.0
out of 5
Now, with iLinc for Salesforce, you can leverage the power of two best-in-class technologies, Salesforce CRM and iLinc Web and Video Conferencing, to improve all aspects of your customer lifecycle: SALES • Easily launch and manage virtual sales meetings from the Salesforce.com interface • Track progress with automatic updates to Activity History • Use video conferencing to make one-on-one sessions and Sales Team meetings more effective MARKETING • Automatically update prospect contact information in Salesforce from registration • Store new webinar registrations automatically as new leads in Salesforce • Streamline management of webinars and tracking leads through the sales cycle HELP DESK • Drive any Windows or Mac machine remotely across any network connection. • Launch support sessions directly from cases and contacts. SALESFORCE ADMINS • Spend less time manually creating reports • Create custom actions for each of your iLinc events that trigger workflows The integration syncs these two powerful systems to not only save you time, but also give you greater control over and visibility into your processes.
Data Sheet
Case Study
Webinar
Customization Guide
(Based on -1 reviews)
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