Categories: Communications, Retail, Service & Support, Service & Support > Agent Productivity, Integration & Data Management > Mashups
App by Get Satisfaction 11/17/2009
Get Satisfaction is the leading provider of customer support communities. Get Satisfaction for AppExchange helps you revitalize your customer support practices by bringing your customer community into Salesforce's Service Cloud product.
3.0
out of 5
Get Satisfaction unleashes the full value of your customer community, helping you a provide a more cost-effective — and satisfying — customer support experience. Give your customers what they want: faster response times, real-life answers to their questions, and a place to come back to when they need help — the kind of authentic engagement from employees and other customers that's revolutionizing online customer service. Give your company what you need: statistics, upsell opportunities, and tools to harness your community's knowledge and help you develop the next generation of your products and services. With the new integrated Get Satisfaction app for Salesforce, you can tie your support efforts directly into a Get Satisfaction customer community and create a true social CRM solution.
Customization Guide
(Based on -1 reviews)
Share your experiences with the community
Please indicate where you would like to install this app.
Please fill out the below form or login to proceed. By submitting this form, you agree to share the below information with salesforce.com and the publisher of this application. Note that all fields are required to submit.
Already have a Salesforce account?
You have already saved this listing. Please click here to view your saved list.
You have already saved this listing. Please