Zoomerang Surveys for Salesforce QA - MarketTools, Inc. - AppExchange

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Zoomerang Surveys for Salesforce QA

App by MarketTools, Inc. 11/12/2009

The fastest, easiest way to survey customers and map their responses into Salesforce—Zoomerang, the pioneer of online surveys with over one million users, delivers a seamless integration of their powerful online survey tool plus a Salesforce dashboard.

5.0

out of 5

(1 reviews)

Highlights

  • Increase customer satisfaction: Easily send customer surveys as a campaign or when a case closes; Create alerts and know when to follow-up.
  • Improve marketing ROI: Quickly profile and update your leads or contacts to improve data quality for higher conversions.
  • Enhance sales effectiveness: Affordably analyze won/lost deals with automated event-based surveys; View key metrics in a Salesforce dashboard.

Pricing

  • Paid
  • -30-day free trial available
    -Packages start from $599/yr
    (Call 877.628.2589 for volume pricing)
    -Less than 1/2 the price of the other leading survey tool on appexchange
  • Discounted for non-profits and NGOs
    •

Please contact us for more information.

Description

Zoomerang offers the fast, easy way to send surveys with Salesforce.

We can help you:
• Increase Customer Satisfaction
• Improve Marketing ROI
• Enhance Sales Effectiveness

With powerful yet easy to use surveys featuring:
• Unlimited questions and responses
• Professional survey design
• Advanced survey logic and reporting
• Mapping of survey responses into Salesforce
• Seamless integration with single sign-on
• Customizable Salesforce dashboard

Customer Service Teams
Increase customer satisfaction by:
• Measuring satisfaction with surveys to contacts (e.g. quarterly surveys)
• Creating alerts to follow-up with a customer (e.g. low sat score)
• Evaluating rep performance with feedback from event-triggered surveys (e.g. case closed)

Marketing Teams
Improve marketing ROI by:
• Optimizing campaign conversion and data quality with profiling surveys (e.g. data append)
• Understanding the sales process with event-triggered surveys (e.g. opportunity won/lost)

Sales Teams
Enhance sales effectiveness by:
• Improving sales strategies with feedback from client surveys

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(includes free trial and developer edition)
(test environments)
 

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Zoomerang Surveys for Salesforce QA

 
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Terms & Conditions

View the terms and conditions for Zoomerang
http://www.zoomerang.com/Terms-of-Use/
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