Ascent - An inexpensive solution for a personalised inventory management system
Written by Christine Mattley on 8/13/2010

This is a great Management Information System! A personalised working implementation in aprox 3 - 4 weeks. Ascent is the solution for managing the whole MIS package within SalesForce - Very simple to use giving you Real-time Inventory/Warehouse Management/Manufacturing/Sales Orders from receipt to packing/shipping and a very ‘clever’ automated Purchase Ordering facility. Ascent system now enables us to operate efficiently and effectively as a global Company. We have vastly improved communication and visibility between our Sales Offices in UK, Shanghai,Taiwan and our manufacturing plant in China. Prior to 'finding' Ascent i had a very very bad expensive experience over non-delivery of a workable Microsoft Sequence system, working with Ascent has truly been a breath of fresh air. Shaun and Akbar have gone over the top to deliver and are very prompt in replying and tailoring the system to fit our working procedures. Thankyou!

Christine Mattley
Owner/Managing Director
Pro-Stretch Holdings Ltd

Easy to implement, very user-friendly, near-seamless integration with Salesforce
Written by GridPoint Administrator on 4/14/2010

This application was a bargain compared to the other solutions we considered and has all the core functionality we need in our mid-sized manufacturing company. Installing and configuring Ascent was a breeze; user/group set-up was easy as well (runs exactly like Salesforce). The Precisio team has been prompt with bug fixes. We received good training from Precisio team (with small caveat that internal help files/documentation was initially sparse, though seems to be getting better with time). Very content with solution overall. I recommend that small to mid-sized manufacturing and distribution companies consider Ascent in their solution selection.

Ascent Implementation for The Chia Company
Written by Teresa Aprile on 3/30/2010

As a rapidly growing business with a global business model, we required a system that would offer us complete flexibility, had easy global access and could be integrated into our CRM and Financial systems. We successfully implemented Ascent with the fantastic support and technical expertise of Precisio's implementation team who were able to interprete the needs of our business and offer us flexible system solutions. Ascent has transformed our business - and we have only skimmed the surface of its full functionality. The post implementation support has also been incredibly responsive and of a high standard (big thank you to Akbar and his team). Our next step is to now complete the integration between Ascent and Financial Force - once this is complete we will have one of the most robust force.com system models (salesforce + ascent + financial force) - it is a fantastic model for growing manufacturing and marketing driven businesses.

Director of Operations / Solar Distributor and Turnkey Installer
Written by Bob Rupholdt on 10/7/2009

Inovateus Solar has been using salesforce.com for three years to manage our many customers, dozens of suppliers and expanding dealer network. As our business has grown, the ability to manage inventory with complex bills of material had become a daunting task for an Excel-based solution. Since we are firm believers in the Salesforce cloud, we went in search of a product that could help us. We found Ascent by Precisio.

As a native application, Ascent allowed us to have seemless sales and purchase order integration with our customers and suppliers. The ability to manage and support serial numbers and bills of material has enabled us to reduce our loses, increase our turns and ensure our installation contractors arrive at our customers with the proper products. Customer service has increased, wasted time and effort decreased and therfore profits are up.

Ascent was the product for us!!

Small Mfr & Distributor-Medical Devices
Written by Melissa Peloquin on 9/21/2009

We are a small but growing Medical Device company with global operations. We had already been using Salesforce.com from a sales perspective and wanted to link our inventory to our sales operations. After a review of the top 4 apps available we chose Ascent by Preciso Business Solutions. One of the main reasons for chosing Precisio was that it is 100% native to Salesforce.com.

Shaun and Akbar worked diligently to come up with an acceptable proposal to accomodate our time line for implemention and subsequent launch of the system. As with any implementation of a new system, there were some kinks that needed to be worked out once we went "live". Both Shaun and Akbar have been more than accomodating in working out any issues that we have encountered, the majority of which turned out to be training and customization related.

Support for the system has been excellent. We were able to reach an agreement for a specific service level and the team at Precisio has worked around our schedules to meet our support needs.

Everyone we have worked with at Precisio is intelligent, honest, hardworking and friendly. I would not hesitate to recommend the Ascent app to others.

DBA, Medium-size Australian Not-for-Profit
Written by Ky Frankiw on 6/15/2009

When we went to market looking for an Inventory solution to add to our Fundraising and Healthcare CRM on salesforce.com, we had three options. Ascent was the only native force.com package who would help out a company outside the US. We really wanted our data to be shared in the same database as the CRM so we could do the best analytics and the training would make more sense.

Shaun helped us resolve a pretty tricky special request around Batch Invoice printing before we went ahead with the implementation. We also had a special requirement revolving around boxes of Daffodil Day merchandise coming back with some quantities of items sold, which their product was able to properly handle using RMA and BOM's. So we can now finally analyse sell-through rates of products sold from pre-pack boxes on volunteer sites. As a native salesforce.com application, it was easy to learn and made sense even to some users completely new to the warehousing business process.

Akbar helped us work out our custom Invoices and migrate our Inventory items. He's been extremely helpful, patient, and very knowledgeable on the intricate workings of the application.

With a major headline event coming up in a couple of weeks, Ascent looks ready to handle what would have been a nightmarish annual process under the old platform, which was coupled with an old CRM integration that rarely worked at all. We look forward to using Ascent for a very long time in our brand new physical warehouse, and heartily recommend the Ascent product to anyone in need of it.

Its complex products like this that will one day make force.com into a comprehensive cloud-based ERP package!

Great Solution for Us!
Written by BryanATLAS on 1/19/2009

Precisio has come up with a concept that is very quick to use. We found that the functions on precisio were several times faster than our current solution. This has been a great benefit to us. NOt only has the speed been helpful, but they customized the solution to fit our needs. This has also been very helpful.

Project Manager
Written by Michael J. Caravantes on 1/17/2009

Berkeley HeartLab, a Celera Business, is a company focused on Personalized Cardiac Managment. We understand that every patient is unique and customized therapy is often necessary. To address this need, we offer sophisticated cardiovascular risk insights from Berkeley HeartLab test results combined with a personalized approach to disease management.
As our company continued to grow we needed a scalable solution to support our Inventory Managment needs. So, I went on a search and was lucky to have found Ascent. From the project beginning to completion it has been a great experience. Working with Akbar and the rest of the team has made the implementation simple and seamless.
Having 8 years of experience with Salesforce.com, I have found this product to be best in class. I say this because of Ascent's affordable licensing, fixed implementation costs, and the staff's expertise and availability. Overall, this is a great product and has already provided us more efficiency than we hoped. We use the application as our shipping and ordering system in order to track more than 350 supplies and marketing materials. In short, this is a great solution and I would be happy to discuss how we use the Ascent Inventory and Warehouse Management Solution. Here is my contact info: mcaravantes@bhlinc.com

Operations Engineer
Written by Ger Healy on 10/31/2008

SensL is a small company based in Ireland, with a global customer base. Sales staff have used salesforce as their CRM package for the last 3 years. The ability to integrate sales and operations information through an inventory management application became a necessity as the company expanded and set up an office in the USA. Ascent was the only suitable application available to integrate with Salesforce. We started the Ascent implementation in August 2008.

As a small company we found the data transfer & integration to be tedious. However, no matter what software you try to implement, the same is true. The support offered by Precisio was very good, conference calls & Go to Meeting services were used to train / debug and fix issues. SensL were the first non-US company to implement the software, thus there were some teething issues. The Precisio staff quickly implemented many of the requests which would enhance the software, examples of this include enabling multiple currencies & allowing new lots to be created from the receive PO page. For a small to medium size company, salesforce and ascent is probably more suitable & less complicated to implement rather than more rigid applications such as SAP.

On the negative side, the system enhancement requiring Dreamforce, which has been promised has been continuously delayed. The current application requires a lot of navigation between tabs/screens to input or retrieve data. Also, ascent generates pre-defined documents such as pack slips etc, but Mail merge tool is not adequately supported. A pet hate is the flashing Ascent logo which is very distracting.

I have found the staff at Precisio to be very professional, helpful and responsive to our needs. I would say that all our requests have been sufficiently resolved. Overall, we are pleased with the software and the support.

Small Manufacturer
Written by Andrew Wischmeyer on 10/16/2008

As a small manufacturer with limited resources we needed an on-line solution that could do quotes, POs, sales orders, parts inventory and packing slips. Ascent offered all that functionality and tied well into SalesForce. Customer support has also been very responsive to any product issues and customization needed.