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Calling all Unlimited and Enterprise salesforce.com customers! This week we hosted an exclusive webinar that showcased data tools and best practices completely designed to get more of your customer data into the cloud while also improving the quality of that data once it’s there!

Salesforce CRM is constantly evolving, adding richer features and functionality. Brian Wiebe from Saleforce.com Consulting and Christophe Soulet from Salesforce.com Premier get the audience up to speed on the latest management tools and showcase best practices to make sure you get the most out of your salesforce.com investment!

View the on-demand recording here: 
 

Every day, millions of people use social communities like Twitter and Facebook to share information about companies, products, and services. What are they saying? And how can we take part?  Earlier this month we hosted a live event featuring John Ragsdale, VP of Technology Services Research at TSIA and Kyle Christensen, Director of Product Marketing here at salesforce.com.   John and Kyle walked the audience through how leading companies use social media to engage customers while demonstrating how easy it is for anyone to link the salesforce service application with Popular Web Communities.   Watch the recording below and see how you can leverage social communities within your service organization.

Your CRM is only good as your data.  Data is the big Pink Elephant in the room, when you evaluate how well CRM is really working for your company.  Do you have enough of your business’ data in your CRM?  How good is the quality of that data?    We’re going to tame that elephant in a Live Webinar on Jan 27^th for Salesforce.com customers: “Bigger and Better Data for Healthy CRM in 2010”.   
 

Experts from our Consulting and Premier Support teams will showcase data tools and best practices. Ezra and Brian are known as our data “Gurus”. These guys eat, sleep and breathe data.  They will show you how to get more of your customer data into the cloud—and improve the quality of that data once it’s there. They’ll be joined by Christophe and Ananth from our Premier Support team, who are on the ground supporting our customers day in and day out.

We’ll cover:

·         Powerful data tools to get more of your customer data into salesforce.com

·         Best practices to better manage your customer data and ensure data quality

·         Live demos that show these data tools in action

·         Live Q&A with you, our audience…ask questions and get expert advice.

Enterprise and Unlimited Edition Customers - Sign up here: https://www1.gotomeeting.com/register/423105625

Wed, Jan 27^th, 10am Pacific  ||  Presenters: Brian Wiebe – Salesforce Consulting and Christophe Soulet, Salesforce Premier Support

 
Group and Professional Edition Customers - Sign up here: https://www1.gotomeeting.com/register/412758465

Wed, Jan 27^th, 1pm Pacific  ||  Presenters: Ezra Kenigsberg – Salesforce Consulting and Ananth Sivakumar, Salesforce Premier Support

We encourage you to join us for these free webinars. So here’s to bigger and better data in 2010…and no more pink elephants!

(Update: For links to the On-Demand Recordings of these Webinars, see recent Blog posts below.)

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